How to Raise the Issue
While some staff have little problems with
raising drug use issues with clients others have stated difficulties around the following:
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| Role legitimacy: Is this my job?
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| Role adequacy: Do I have the necessary knowledge
and skills?
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| Role support: Is support available if I do give it
a go?
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Many of the skills required for dealing with drug-related issues are those used in
general counselling. However, this site provides steps, techniques, resources and
discussion of some key issues (eg confidentiality and statutory considerations) to enable
staff to successfully initiate drug-related interventions.
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Contents
Screening
Questions What to say and do to allow you to raise drug issues.
Index of
Suspicion Indicators of drug use and consideration of how to manage signs and
indicators of drug use.
Setting, Confidentiality and Involuntary Clients Clarifies
context & options.
Intoxication
A note on intoxication
A Short Screening
Instrument to Detect Alcohol or Other Drug Dependency & Problems
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Screening Questions Having some standard,
rehearsed assessment questions as well as standardised screening tools, may help make this
routine procedure.
Routine screening. This
can be as simple as adding a couple of questions to assessment forms such as "Does
the client use alcohol or other drugs?"
A general and simple screening tool,
adapted from the Severity of Dependence Scale (SDS) can be used for most people.
Where alcohol may be an issue possibly use the AUDIT
screening instrument. A range of alcohol screening tools is available at standardised screening
questions.
Ask routine questions
such as, "Do you smoke? What about alcohol? Any other substances?".
Ask direct consumption questions:
In some circumstances where you are quite certain the client is using substances, opening
questions could be, "How many 'tinnies' would you have on an average day?" or
"How many cones do have each day?" Then follow up with, "what about other
substances?"
Use bridging statements
such as, "many people use alcohol or other drugs to cope with stress - do you find
this helps?"
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Index of suspicion This refers to signs and
symptoms which may make you consider further assessment for drug use. Identification of
drug use issues should be ongoing throughout treatment contact. Signs may provide a
positive opportunity to raise and deal with drug use issues. (See: Symptoms
of Intoxication and Withdrawal Chart)
Similar signs: Signs
of drug use can be similar to other conditions (e.g. anxiety, tired, in love, flu, etc.)
Reflect observations:
If you are suspicious about a particular sign, reflect the sign or symptom back to the
client in an inquiring manner, "I notice that you're slurring your words and that
your eyes are red."
Gently persist:
If they do not volunteer drug use as the reason and you are still suspicious, you can
still gently persist if you feel it is appropriate, "I understand that you may be
tired. However, I want to offer my assistance and it would help us both if you could let
me know if you've also been using some substances."
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Setting, Confidentiality and Involuntary Clients Before
raising drug use issues, staff not only need to be clear on their role, but also on the
purpose of their asking about drug use and have an appreciation of how the client would
deal with these questions.
Societal values and
statutory roles: Drug use in our society is generally frowned upon. Social
workers, particularly in their statutory role, represent societal values. For clients to
disclose their drug use, they would have to believe that there was a good reason and that
it was safe to do so.
Positive relationship: Before asking questions
about drug use, a positive relationship based on mutual trust is desirable (but not always
possible).
Investigation vs inquiry:
Sensitivity and a skillful approach will be required for truthful responses where there
may be negative consequences for disclosing drug use. Some examples include; child
maltreatment investigation, child concern reports, family support assessments and youth
being assessed regarding their accommodation needs.
Purpose and confidentiality:
The purpose of any information gathering, along with an explanation of confidentiality
including its limitations, should be given early in any assessment procedure.
Client loss: Clients may have a lot to lose by
disclosing their drug use. If there is a sense of hesitancy about disclosure, staff
should inquire about the client's perceptions about what they may have to loose.
Accurate perceptions should be acknowledged.
Advantages for client:
The worker will need to think, in advance, of any advantage for the client to disclose any
drug use information and keep this up her/his sleeve in case of hesitancy. For example,
"I am here to work with both you and your family to improve your quality of life and
reduce any problems you may be having."
Conflict resolution:
Should this approach be unsuccessful, particularly if you sense a degree of conflict
between yourself and the client, you might follow the steps recommended by James Barber
(1991) in managing the involuntary client.
Refer: Alternatively,
you might consider referring the client to a drug treatment
agency for assessment.
Urine testing: As a
last resort, if you consider that the client has an alcohol or other drug related problem,
you could offer a choice of urinalysis or discussion. Urinalysis should not be presented
as punishment, but rather as an opportunity for all to get a clear picture and possibly as
some added motivation if drug use is present and there is a decision to change.
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Intoxication This
short note provides some key points on dealing with intoxication in the context of raising
the issue. However, you are advised to go to the site on intoxication
for more comprehensive management tips.
Reflect signs: As previously stated signs of
intoxication need to be checked out as being a result of drug use.
Avoid further issues: Raising any further issues
about drug use while the client is intoxicated should be avoided.
Listen respectfully: The worker should simply
listen respectfully to what the client has to say and arrange for another appointment when
the client is not intoxicated.
Duty of care: Identify any duty of care issues
such as safety of child/ren, domestic violence, driving when intoxicated or possibility of
accident or overdose.
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A short questionnaire about your
alcohol or other drug use.
Think about your alcohol or other drug use.
In particular, answer the following about the substance(s) you mostly use. Add up
your scores (the numbers in the brackets) before moving on to the next section on
problems. During the past year...
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1. |
Did you think your alcohol or other drug
use was out of control? |
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Never (0)
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Sometimes (1)
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Often (2)
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Always (3)
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2. |
Did the thought of not being able to get
any alcohol or other drug(s) make you anxious or worried? |
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Never (0)
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Sometimes (1)
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Often (2)
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Always (3)
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3. |
Did you worry about your alcohol or other
drug use? |
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Never (0)
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Sometimes (1)
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Often (2)
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Always (3)
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4. |
Did you wish you could stop? |
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Never (0)
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Sometimes (1)
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Often (2)
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Always (3)
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5. |
How difficult would you find it to stop or
go without? |
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Not at all (0)
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A little
(1)
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Quite difficult
(2)
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Impossible
(3)
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Your Score
Higher scores, especially over 4, indicate that you might be dependent and that you
should consider cutting down or at least having a break to prevent or reduce problems.
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ALCOHOL AND OTHER
DRUG-RELATED PROBLEMS
Alcohol and other drugs can cause short-term problems and longer-term problems.
Circle those areas which may be causing you problems.
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Family
Children
Friends/Social |
Health
Depression
Anxiety |
Work
Money
Lifestyle |
Legal
Driving
Family Law |
Any other problems? (e.g.
Sex issues, Accidents, Someone else's alcohol or drug use, etc.) .
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If you identified any problems, talking with
someone may help. Discuss these with the person who gave you this questionnaire or
contact the Alcohol & Drug Information Service on 9442 5000 (toll free for country
callers: 1800 198 024). This telephone service is free and confidential. |
Top section (ie
first five questions) is adapted from: Gossop, M., Griffiths, P., Powis, B. & Strang,
J. (1992) Severity of dependence and route of administration of heroin, cocaine and
amphetamines, British Journal of Addiction, 87, 1527-1536 |
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